{"id":60,"date":"2024-10-05T00:00:00","date_gmt":"2023-10-05T04:26:55","guid":{"rendered":"https:\/\/wordpressthemes.live\/WCG8\/WCM187_wooti\/handbag\/?page_id=60"},"modified":"2025-11-23T15:33:32","modified_gmt":"2025-11-23T07:33:32","slug":"faqs","status":"publish","type":"page","link":"https:\/\/aonkar.com\/?page_id=60","title":{"rendered":"FAQs"},"content":{"rendered":"\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-1cb95b8e9ffa03f70a4b44195c72d5e2\" style=\"font-size:20px\"><strong>Q:<\/strong> <strong>Do I need to have an account to order?<\/strong><\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-190caf598b7009e9c84decff1ae309a0\" style=\"font-size:20px\">A: No, you can also place an order as a guest. But, there are some perks if you have an account with us: Quick checkout process, Easily view your order status and order history, Receive updates detailing our new releases and special promotions.<\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-0769d2ea0d239686c4a09635b31e5083\" style=\"font-size:20px\"><strong>Q: What if I forgot my password?<\/strong><\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-1a05ade3f8d0c79eebe83620d610e754\" style=\"font-size:20px\">A: On the login page, click \u201cLost password?\u201d and you\u2019ll be redirected to a page where you can create a new password.<\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-a07921b7036606d02dac70a63c102fb8\" style=\"font-size:20px\"><strong>Q: What if I typed the wrong email address?<\/strong><\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-113a5bcc3540cc366b63ff0b2831b748\" style=\"font-size:20px\">A: Please contact us so we can change your email address. We can change your email address, name, and address but we cannot change your order.<\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-4b66cd32b1537c37be878e421043a688\" style=\"font-size:20px\"><strong>Q: Are there any exchange rates?<\/strong><\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-408b39f2f2d3b5eaf7e7e17461ef62e3\" style=\"font-size:20px\">A: All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.<\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-5d71d04818cb8b69b570e34f251d68be\" style=\"font-size:20px\"><strong>Q: What payment methods do you accept?<\/strong><\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-f59c8574a7c9db1a58c653d91555360e\" style=\"font-size:20px\">A: We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.<\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-1d6d5423dc6544c3e206cb0d21286055\" style=\"font-size:20px\"><strong>Q: How secure is my online order?<\/strong><\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-568e921c5a0ca4795d01988aa63c8c2a\" style=\"font-size:20px\">A: When purchasing online using your credit card, all of your information is entered into an SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider&#8217;s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.<\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-2f628191552ab8edd7474472dbeee432\" style=\"font-size:20px\"><strong>Q: How do I change or cancel my order?<\/strong><\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-a508d3fee48ea9a46e67acde8445b4b1\" style=\"font-size:20px\">A: We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment.<\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-ceab1b293ce9ee9c9ba911b6bb32e733\" style=\"font-size:20px\">Any cancellation made after an order has been placed will be subject to a cancellation fee of 30% of the Total Price regardless of the time the order has been placed (even if it is just a second later) as the merchant processor\/credit card charges us a fee for cancellations.<\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-552545441e075d3d7cc72395a7fcfb9a\" style=\"font-size:20px\">Please note that any orders that have already been packed or shipped cannot be canceled.<\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-229b87910ddc3f5a559a845c24e565f3\" style=\"font-size:20px\"><strong>Q: Can I change my shipping address after placing an order?<\/strong><\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-12ba497c407007e3cb5baf8cf45bf84e\" style=\"font-size:20px\">A: Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacation address as we do not know how long the destination&#8217;s customs department will have the package on hold.<\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-da7b0e6f9da4c39349417ef6e1191c37\" style=\"font-size:20px\"><strong>Q: When will my order arrive?<\/strong><\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-db91de3ff7797c24a9b8f73fec77ec81\" style=\"font-size:20px\">A: The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 24 hours after we have shipped the order. We are not responsible for delays caused by the customs department in your country.<\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-48a918855f05d0c5c11956dc94310cd6\" style=\"font-size:20px\"><strong>Q: How do I track my order?<\/strong><\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-7b43e98b76cbc57b2b69665c8c0923fd\" style=\"font-size:20px\">A: We will email your tracking information as soon as your order has shipped. Usually, you will receive the tracking number one day after we have shipped your order.<\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-d8c30e4d8259f95440e4ec60b9733f0e\" style=\"font-size:20px\"><strong>Q: What Do I Do If I Have Missing Items In My Order?<\/strong><\/p>\n\n\n\n<p class=\"has-theme-palette-1-color has-text-color has-link-color wp-elements-8c24a2585af4d47c262aecdeb292b025\" style=\"font-size:20px\">A: If something is still missing, please contact us immediately.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Q: Do I need to have an account to order? A: No, you can also place an order as a guest. But, there are some perks if you have an account with us: Quick checkout process, Easily view your order status and order history, Receive updates detailing our new releases and special promotions. Q: What&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bst_post_transparent":"","_bst_post_title":"default","_bst_post_layout":"default","_bst_post_sidebar_id":"","_bst_post_content_style":"unboxed","_bst_post_vertical_padding":"default","_bst_post_feature":"hide","_bst_post_feature_position":"","_bst_post_header":false,"_bst_post_footer":false,"footnotes":""},"class_list":["post-60","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aonkar.com\/index.php?rest_route=\/wp\/v2\/pages\/60","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aonkar.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aonkar.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aonkar.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aonkar.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=60"}],"version-history":[{"count":3,"href":"https:\/\/aonkar.com\/index.php?rest_route=\/wp\/v2\/pages\/60\/revisions"}],"predecessor-version":[{"id":2871,"href":"https:\/\/aonkar.com\/index.php?rest_route=\/wp\/v2\/pages\/60\/revisions\/2871"}],"wp:attachment":[{"href":"https:\/\/aonkar.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=60"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}